FAQ

When can I expect my order?

  • All U.S. orders are shipped Priority and/or First Class and will take 2-3 business days to arrive.

Do you ship internationally?

  • Not yet! At the moment we only ship to the U.S., but are hoping to ship internationally soon!

Do you accept returns/ exchanges?

  • Yes, we have a 15-day return policy on all undamaged goods. Learn more about shipping and returns here.

    Do you have an influencer program?

    • YES! We are currently looking for influencers to represent Dixie Jem. Please email us for all collabs! (info@dixiejem.com)

     

    For any other questions, please feel free to email us: info@dixiejem.com